User-Centered Design of the C3-Cloud Platform for Elderly with Multiple Diseases - Functional Requirements and...

Area of Science:

• Gerontology
• Health Informatics
• Patient Care Management

Background:

• Increasing prevalence of multimorbidity in aging populations necessitates innovative care solutions.
• Existing healthcare systems face challenges in coordinating care for elderly patients with multiple chronic conditions.
• The European C3-Cloud project addresses these challenges through a multidisciplinary, patient-centered approach.

Purpose of the Study:

• To evaluate the functional requirements and user satisfaction of the C3-Cloud "Collaborative Care and Cure-system".
• To gather feedback from end-users, including multidisciplinary care teams (MDTs), patients, and informal caregivers (ICG), for system enhancement.
• To assess the system's effectiveness in coordinating care for elderly patients with multimorbidity.

Main Methods:

• Development and testing of various infrastructure components of the C3-Cloud system.
• Early application testing involving end-users from three pilot sites across Europe.
• Requirement elicitation and test formulation by MDTs, followed by an online survey distributed to 48 participants (22 MDTs, 26 patients).

Main Results:

• All components of the C3-Cloud system received a high level of user satisfaction.
• Early testing provided crucial feedback for technical improvements to the overall system.
• The study identified useful evaluation methods for collaborative care systems.

Conclusions:

• The C3-Cloud system demonstrates high potential for improving the management of elderly patients with multimorbidity.
• User feedback is essential for refining and optimizing collaborative care technologies.
• The project highlights the importance of multidisciplinary collaboration and patient-centered design in digital health solutions.