Relationship of Physicians' Rapport with Patients' Satisfaction and Psychological Well-being During Hospitalization

Area of Science:

• Medical and Health Sciences
• Psychology
• Health Services Research

Background:

• Patient satisfaction is a key indicator of healthcare quality.
• Physician-patient interactions significantly influence patient experiences and outcomes.
• Understanding the link between psychological state and satisfaction is crucial for improving care.

Purpose of the Study:

• To investigate the association between patients' psychological well-being and their satisfaction with physicians during hospitalization.
• To quantify the impact of psychological well-being on patient satisfaction scores.

Main Methods:

• A cross-sectional study involving 360 hospitalized patients.
• Utilized Brief Inventory of Thriving (BIT), TAISCH, and Erlanger Internal Patient satisfaction surveys.
• Mixed linear regression models were employed, adjusting for age, race, and gender.

Main Results:

• A statistically significant positive correlation was found between psychological well-being and patient satisfaction.
• Each unit increase in BIT score correlated with a 0.31% increase in satisfaction (five-domain questionnaire) and 0.26% (TAISCH).
• Adjusted multivariable models confirmed this direct and significant relationship.

Conclusions:

• Elevated psychological well-being is directly associated with higher patient satisfaction with physicians.
• Implementing patient-specific strategies can enhance physician rapport and improve patient outcomes.
• Further research into psychological factors can optimize the patient care experience.