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Reframing Telehealth: Regulation, Licensing, and Reimbursement in Connected Care
Janet L McCauley1, Anthony E Swartz2
1Blue Cross Blue Shield of North Carolina, PO Box 2291 Durham, NC 27702-2291, USA; Department of Obstetrics & Gynecology, Duke University School of Medicine, Box 3967, Durham, NC 27710, USA.
Abstract:
Complexity in regulation and reimbursement of telehealth across the United States yields inconsistent use and availability of services. Drivers of this variation stem from existing regulatory, licensing, and payment policy that was designed for face-to-face care. Emerging technology for connected care continues to outpace the rules that govern its use. This article explores the drivers of uncertainty around regulation and payment of remote care services, and provides a roadmap for fulfillment of the benefits of connected care.
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