Revealing Unconscious Consumer Reactions to Advertisements That Include Visual Metaphors. A Neurophysiological
Jesús García-Madariaga1, Ingrit Moya1, Nuria Recuero1
1Management and Marketing Department, Complutense University of Madrid, Madrid, Spain.
Frontiers in Psychology
|June 2, 2020
Summary
Visual metaphors in advertising capture attention and improve consumer response. Neurophysiological measures like EEG show cognitive load relates to complexity, indicating their effectiveness.
Area of Science:
- Neuroscience
- Advertising Research
- Consumer Psychology
Background:
- Visual metaphors enhance advertising recall, persuasiveness, and positive consumer attitudes.
- Previous research suggests an inverted U-curve relationship between metaphor complexity and consumer response, limited by comprehension.
- There is a lack of neurophysiological evidence on consumer responses to visual metaphors in advertising.
Purpose of the Study:
- To assess neurophysiological responses to print advertisements featuring visual metaphors.
- To investigate the relationship between visual metaphor complexity and cognitive processing.
- To evaluate the utility of electroencephalogram (EEG), eye tracking (ET), and galvanic skin response (GSR) in measuring responses to visual metaphors.
Main Methods:
- Forty-three participants were exposed to 28 print advertisements with varying visual complexity.
- Neurophysiological data were collected using EEG, ET, and GSR.
- Participants' responses to advertisements with and without visual metaphors were analyzed.
Main Results:
- Advertisements with visual metaphors elicited more positive consumer reactions than those without.
- EEG data indicated a positive correlation between cognitive load and conceptual complexity, suggesting cognitive load as a complexity indicator.
- ET and GSR were not suitable measures for cognitive load but may reflect attention and emotion.
Conclusions:
- Visual metaphors positively influence consumer reactions in advertising.
- Cognitive load, measured by EEG, is a valid indicator of visual metaphor complexity.
- Neurophysiological measures are crucial for optimizing the impact of visual metaphors in advertising.


