Community Workers Lend Human Connection To COVID-19 Response

Rob Waters1

  • 1This article is part of a series on transforming health systems published with support from The Robert Wood Johnson Foundation. This is an open access article distributed in accordance with the terms of the Creative Commons Attribution (CC BY 4.0) license, which permits others to distribute, remix, adapt, and build upon this work, for commercial use, provided the original work is properly cited. See https://creativecommons.org/licenses/by/4.0/. Rob Waters (robwaters2@gmail.com) is an independent writer in Oakland, California, who writes about health and science and has contributed to Kaiser Health News, STAT, Mother Jones, and Psychotherapy Networker, among other publications.

Summary

Healthcare systems are hiring staff from local communities to better address patient needs outside of traditional medical settings. This investment improves patient care by connecting services with the people they serve.

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