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Effective communication between nurses and patients: an evolutionary concept analysis
1Student Nurse, University of West London, Brentford.
British Journal of Community Nursing
|September 4, 2020
Summary
Effective nurse-patient communication, a cornerstone of trust and comfort, is a complex, multifactorial concept. Achieving mutual agreement enhances the nursing process, leading to better patient outcomes and satisfaction.
Area of Science:
- Nursing
- Healthcare Communication
- Patient Care
Background:
- Effective communication is foundational to the nurse-patient relationship, building trust and comfort.
- It is a complex yet essential element in nursing practice.
- Understanding its attributes is crucial for quality care.
Purpose of the Study:
- To clarify the concept of effective communication in nursing.
- To analyze its impact on patient care using Rodgers's evolutionary framework.
- To define its attributes, antecedents, and consequences.
Main Methods:
- Concept analysis using Rodgers's (1989) evolutionary framework.
- Identification of surrogate terms, attributes, antecedents, consequences, and related concepts.
- Development of a model case for effective communication.
Main Results:
- Effective communication is a multifactorial concept defined as mutual agreement between nurses and patients.
- It significantly influences the nursing process, clinical reasoning, and decision-making.
- Key attributes include clarity, empathy, and active listening.
Conclusions:
- Effective nurse-patient communication promotes high-quality nursing care.
- It leads to positive patient outcomes and increased satisfaction for both patients and nurses.
- Further research should explore strategies to enhance communication skills in nursing education.
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