Registered Nurse Strain Detection Using Ambient Data: An Exploratory Study of Underutilized Operational Data Streams
Dana M Womack1, Michelle R Hribar1, Linsey M Steege2
1Department of Medical Informatics and Clinical Epidemiology, Oregon Health & Science University, Portland, Oregon, United States.
Applied Clinical Informatics
|September 16, 2020
Summary
Ambient workplace data can predict registered nurse (RN) strain, indicated by unplanned overtime, up to 8 hours into a shift. This technology aids in preventing missed patient care.
Area of Science:
- Nursing Informatics
- Healthcare Operations Research
- Machine Learning in Healthcare
Background:
- Registered nurses (RNs) experience strain when demand exceeds capacity, risking patient care.
- Monitoring RN strain is crucial but challenging due to a lack of comprehensive workload data.
- Ambient data from electronic tools may offer predictive insights into RN strain.
Purpose of the Study:
- To evaluate ambient workplace data for automated sensing of registered nurse (RN) strain.
- To determine the utility of non-electronic health record (EHR) data in predicting RN strain.
Main Methods:
- An exploratory retrospective study analyzed 1 year of ambient data from nurse call, medication dispensing, and communication systems.
- Supervised machine learning models were developed to classify work shifts based on unplanned overtime.
- Models predicted overtime at 8, 10, and 12-hour intervals within shifts.
Main Results:
- Classification accuracy for predicting unplanned overtime ranged from 57% to 64%.
- Predictive accuracy was highest at the end of the shift and lowest at 10 hours.
- Key predictors included communication device usage and medication delivery methods.
Conclusions:
- Ambient data streams can signal registered nurse (RN) strain, proxied by unplanned overtime, as early as 8 hours into a shift.
- This approach offers a pathway for early detection of RN strain.
- Proactive interventions can be developed to prevent missed or delayed patient care.
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