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Repair Avoidance: When Faithful Informational Exchanges Don't Matter That Much.

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This summary is machine-generated.

People often fail at faithful communication, even when it seems simple. Avoiding clarification is common when there are no obvious consequences for errors, suggesting communication fidelity is demanding.

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Communication biasesConversationConversational repairHuman communicationInterpersonal interactionLanguageMiscommunicationSituated cognition

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Area of Science:

  • Cognitive Science
  • Linguistics
  • Psychology

Background:

  • Common-sense intuition suggests people strive for faithful communication.
  • Influential communication theories incorporate this assumption of faithfulness.
  • Prior evidence challenges the notion that people always pursue communication fidelity.

Purpose of the Study:

  • To investigate whether people prioritize faithful information exchange.
  • To examine factors influencing the pursuit of communication fidelity.
  • To test the hypothesis that overt consequences impact clarification-seeking behavior.

Main Methods:

  • Participants received instructions using a novel non-word ('skask').
  • The study assessed whether participants sought clarification for the unfamiliar term.
  • Factors such as perceived consequences and individual differences were analyzed.

Main Results:

  • A significant portion of participants (29/48) did not seek clarification for the non-word instruction.
  • Avoiding clarification was more likely when overt consequences for errors were improbable.
  • The impact of overt consequences on communication fidelity appeared more substantial than individual differences.

Conclusions:

  • Faithful communication is a demanding cognitive task that people frequently fail to achieve.
  • The perceived risk of overt consequences strongly influences the effort invested in ensuring communication accuracy.
  • Findings challenge intuitive assumptions about human communication and have implications for understanding its evolution.