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ICT-Enabled Mobile Work: Challenges and Opportunities for Occupational Health and Safety Systems.
Swantje Robelski1, Sabine Sommer1
1Federal Institute for Occupational Safety and Health, Nöldnerstraße 40-42, 10317 Berlin, Germany.
International Journal of Environmental Research and Public Health
|October 20, 2020
Summary
Flexible work arrangements like mobile work require better occupational health and safety (OHS) management. This study examines regulations and research trends to improve OHS systems for information and communication technologies (ICT)-enabled mobile work.
Area of Science:
- Occupational Health and Safety
- Ergonomics
- Sociology of Work
Background:
- Flexible work arrangements, particularly mobile work enabled by information and communication technologies (ICT), are increasing.
- Existing literature predominantly focuses on microergonomic aspects (detachment, stress, work-life balance).
- Macroergonomic and institutional perspectives on mobile work and their implications for occupational health and safety (OHS) management remain underexplored.
Purpose of the Study:
- To describe ICT-enabled mobile work considering institutional, regulative, and company-specific requirements.
- To analyze existing regulations and identify gaps for mobile worker protection.
- To explore research trends in mobile work to inform OHS management and systems.
Main Methods:
- Literature-based analysis of existing regulations and OHS management perspectives on mobile work.
- Categorization and analysis of 278 co-funded research projects in Germany related to new work arrangements, with a focus on mobile work.
- Examination of research trends concerning tools and strategies for communication and cooperation in mobile work settings.
Main Results:
- Existing regulations partially cover mobile work but require refinement for enhanced worker protection.
- Challenges exist in enforcing current regulations for mobile work arrangements.
- Research predominantly focuses on communication and cooperation tools and strategies for mobile work.
- New technologies present opportunities to enhance interactions within OHS systems.
Conclusions:
- A comprehensive understanding of mobile work necessitates integrating institutional and company-level OHS considerations.
- Further development of regulations and enforcement mechanisms is crucial for protecting mobile workers.
- Analyzing research trends can guide the generation of new knowledge for improved OHS management and effective OHS systems in the context of mobile work.
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