Implementing New Working Practices Through a Structured Support Model for Systematic Work Environment Management: A...

Area of Science:

• Occupational Health
• Organizational Psychology
• Public Administration

Background:

• The psychosocial work environment significantly impacts employee well-being and organizational effectiveness.
• Structured support models are increasingly implemented to address workplace psychosocial factors.
• Understanding implementation facilitators and barriers is crucial for successful adoption.

Purpose of the Study:

• To identify factors that facilitate and hinder the implementation of a structured support model.
• Focus on the psychosocial work environment within Swedish municipal organizations.
• Provide insights for optimizing the adoption of such support models.

Main Methods:

• Qualitative study conducted in six Swedish municipalities over two years.
• Utilized 63 semi-structured interviews and focus groups with key stakeholders.
• Employed the Consolidated Framework for Implementation Research (CFIR) for data analysis.

Main Results:

• The support model must possess a user-friendly structure, easily understood and applied by work groups and employees.
• Immediate applicability of the model to daily work is essential for uptake.
• Support from both first-line managers and upper management emerged as a critical facilitating factor.

Conclusions:

• Upper management commitment to the support model is paramount for successful implementation.
• Clear communication from upper management regarding the model's purpose and objectives is vital.
• Effective leadership endorsement and consistent messaging are necessary for organizational change.