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Provider Perspectives on Implementing Shared Decision Making for PTSD Treatment in VA Primary Care
Jessica A Chen1,2, Theresa E Matson3,4, Keren Lehavot5,6,3
1Health Services Research & Development (HSR&D) Center of Innovation (COIN), Veterans Affairs (VA) Puget Sound Health Care System, 1660 South Columbian Way, S-152, Seattle, WA, 98108, USA. chenj4@uw.edu.
Mental health providers see value in shared decision making (SDM) for improving patient care and treatment confidence. However, they worry about time, access, and patient motivation, potentially limiting SDM for those most in need.
Area of Science:
- Mental Health Implementation Science
- Healthcare Provider Perspectives
- Evidence-Based Practice Adoption
Background:
- Shared decision making (SDM) is a key strategy to increase the use of evidence-based mental health practices.
- Patient-facing decision support tools can facilitate SDM at the start of mental health treatment.
- Understanding provider perspectives is crucial for successful implementation of SDM.
Purpose of the Study:
- To explore mental health provider views on implementing SDM using a PTSD decision aid.
- To identify facilitators and barriers to SDM in primary care mental health settings.
- To understand provider preferences for patient engagement in SDM.
Main Methods:
- Qualitative study using semi-structured interviews.
- 22 mental health providers (psychiatrists, nurses, psychologists, social workers) were interviewed.
- Thematic analysis was used to analyze interview data from VA primary care clinics.
Main Results:
- Providers were enthusiastic about decision aids for enhancing patient experience and treatment confidence.
- Concerns included decision aid accessibility, time constraints for in-session SDM, and patient motivation.
- Providers preferred to use SDM with highly motivated patients with fewer barriers to care.
Conclusions:
- Provider enthusiasm for decision aids is high, but practical implementation challenges exist.
- Beliefs about patient motivation may limit the reach of SDM to less engaged patient groups.
- Targeting SDM to highly motivated patients may hinder widespread adoption and miss opportunities to engage difficult-to-reach individuals.
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