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How to successfully navigate a nursing student academic/grade grievance
Dejuana C Jackson1, Jenni L Hoffman2, F V Schaller3
1Eastern Michigan University, School of Nursing, 319C Porter Building, Ypsilanti, MI 48197-6229, USA.
Navigating student academic or grade grievances is challenging for nursing faculty. This guide offers prevention, preparation, and process strategies for faculty to effectively manage these situations.
Area of Science:
- Nursing Education
- Higher Education Pedagogy
Background:
- Academic and grade grievances pose significant challenges for nursing faculty.
- Effective management strategies are crucial for faculty well-being and professional practice.
Purpose of the Study:
- To equip nursing faculty with knowledge and skills to navigate student academic/grade grievances.
- To provide practical insights into preventing and managing grievance processes.
Main Methods:
- A qualitative approach sharing experiences from three nursing faculty members with diverse teaching experience.
- Discussion of prevention, preparation, and procedural steps for grievance resolution.
Main Results:
- Identification of key strategies for addressing academic/grade grievances.
- Sharing of lessons learned and practical tips for nursing faculty.
Conclusions:
- Proactive preparation and understanding of processes enhance faculty confidence in managing grievances.
- Developing a toolkit of strategies supports successful navigation of student academic/grade disputes.
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