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Published on: August 1, 2019
Online educational materials for appendectomy patients have good quality but poor readability
Roopal Rai1, Adina Landsberg1, Anne Nguyen1
1Department of Surgery, University of British Columbia & Paul's Hospital, C303 1081 Burrard Street, Vancouver, British Columbia, V6Z 1Y6, Canada.
Online patient education materials about appendectomy are often too difficult to read, exceeding the recommended sixth-grade level. However, these materials are generally of good quality, highlighting a need for improved readability in health information.
Area of Science:
- Health literacy
- Medical education
- Digital health communication
Background:
- Current guidelines advocate for patient health information to be written at a sixth-grade reading level or below.
- This study investigates the readability and quality of online educational resources concerning appendectomy procedures.
Purpose of the Study:
- To assess the readability of online appendectomy patient education materials.
- To evaluate the quality of these educational webpages.
- To determine if current materials meet recommended readability standards.
Main Methods:
- Seven readability formulas were employed: Flesh-Kincaid Grade Level (FKGL), Gunning Fog Index (GFI), Coleman-Liau Index (CLI), Automated Readability Index (ARI), Simple Measure of Gobbledygook (SMOG), Flesch Reading Ease (FRE), and New Dale-Chall (NDC).
- Two independent evaluators assessed the quality of the webpages using the Brief DISCERN tool.
- A total of 37 webpages were analyzed.
Main Results:
- The mean readability scores indicated that most materials were written above the recommended sixth-grade level (e.g., FKGL = 9.11, GFI = 11.82).
- Six out of seven readability formulas confirmed that the educational content was too complex for the general patient population.
- The average quality score (Brief DISCERN) was 17.81, suggesting good overall quality of the information provided.
Conclusions:
- Online appendectomy patient education materials, while generally of good quality, are written at a reading level higher than recommended.
- There is a critical need for authors to balance information quality with appropriate readability to enhance patient comprehension.
- Improving the readability of online health information is essential for effective patient education and engagement.
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