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Time to Disentangle the Information and Communication Technology (ICT) Constructs: Developing a Taxonomy around ICT
Xinyu Hu1, YoungAh Park2, Arla Day3
1Department of Psychology, Northern Illinois University, DeKalb, IL USA.
Occupational Health Science
|March 22, 2021
Summary
This study categorizes information and communication technology (ICT) workplace factors into demands, resources, motivation, use, and strains. It offers guidance for better theories, measures, and interventions in occupational health research.
Area of Science:
- Occupational Health
- Workplace Psychology
- Human-Computer Interaction
Background:
- Information and communication technology (ICT) significantly impacts employee stress and well-being.
- Proliferation of ICT-related constructs necessitates a review of current measures for redundancies and deficiencies.
Purpose of the Study:
- To disentangle ICT-related constructs and develop a taxonomy.
- To integrate this taxonomy with stress and motivation theories.
- To provide implications for ICT and workplace health research and practices.
Main Methods:
- Literature review and conceptual analysis.
- Development of a taxonomy of ICT constructs (demands, resources, motivation, use, strains).
- Integration with established stress and motivation theories.
Main Results:
- A structured taxonomy of ICT-related constructs is proposed.
- Identification of understudied areas for theory development.
- Highlighting of psychometric issues for construct and measure development.
- Recommendations for evidence-based workplace interventions.
Conclusions:
- The proposed taxonomy and theoretical integration offer a framework for future research.
- Addresses the need for refined constructs and psychometric rigor in ICT-related occupational health studies.
- Provides practical recommendations for organizations on best practices for ICT implementation and management.
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