Stagewise Overview of Issues Influencing Organizational Technology Adoption and Use

Area of Science:

• Organizational behavior
• Information systems management
• Technology management

Background:

• Existing literature lacks clarity on technology adoption stages and related factors.
• Inconsistent terminology obscures antecedents, enablers, barriers, and after-effects.
• A need exists for a structured framework to understand technology adoption processes.

Purpose of the Study:

• To provide a stagewise overview of critical issues in organizational technology adoption and use.
• To synthesize and organize dispersed findings from recent literature.
• To develop a thematic map for evaluating technological changes.

Main Methods:

• Qualitative literature review of technology adoption and use.
• Thematic analysis of collected data.
• Development of a thematic map illustrating adoption stages.

Main Results:

• Identified three stages: pre-change, change, and post-change.
• Themes at each stage act as antecedents to the next.
• Factors are neutral but become enablers or barriers based on management and execution.

Conclusions:

• The thematic map offers a continuous cycle for technology adoption.
• Effective management of themes enhances or impairs subsequent adoptions.
• The framework aids academics and practitioners in evaluating technological changes.