Multidisciplinary Sprint Program Achieved Specialty-Specific EHR Optimization in 20 Clinics

Area of Science:

• Health Informatics
• Clinical Workflow Optimization
• Electronic Health Records (EHR)

Background:

• Electronic Health Records (EHR) are central to modern healthcare delivery.
• Continuous optimization of EHR systems is crucial for improving clinical efficiency and patient care.
• The Sprint program was implemented as a comprehensive, clinic-centered initiative to enhance EHR functionality.

Purpose of the Study:

• To analyze the outcomes of software configuration requests submitted through the Sprint program.
• To identify the types of EHR interventions and the clinical efficiencies gained from user requests.
• To evaluate the effectiveness of a structured EHR optimization program.

Main Methods:

• A retrospective review of 1,254 software configuration requests from the Sprint program.
• Categorization of requests by responsible EHR team, clinical efficiency gained, and intervention type.
• Analysis of request sources (clinicians, staff) and completion rates.

Main Results:

• 69% of requests were completed within the Sprint program.
• Documentation (28%) and ordering (20%) were the most common clinical efficiencies achieved.
• Specialty care groups showed higher gains in clinical review and documentation efficiencies compared to primary care.

Conclusions:

• The Sprint program successfully facilitated EHR optimization through systematic analysis of user requests.
• On-site collaboration and adherence to optimization principles led to improved workflows and EHR products.
• This evaluation demonstrates a scalable process for healthcare organizations to achieve EHR optimization.