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Impact of TeamSTEPPS Training With Rural Hospital Staff: A Quality Improvement Project
Laura Prochnow1, Dana Tschannen
1Department of Systems, Populations and Leadership, University of Michigan School of Nursing, Ann Arbor.
Background:
Teamwork and communication are critical components to patient safety and reducing clinical errors. TeamSTEPPS is a successful team-training program evaluated by many health care settings; however, there are limited data on its use in small, rural hospitals.
Local Problem:
A large health care system purchased a small, rural hospital with the goal to improve patient care by creating a team-based culture and a financially stable organization.
Methods:
This quality improvement project used a pre-/postdesign to evaluate the staff's knowledge, application, and attitudes toward team skills and behaviors.
Intervention:
The intervention was a customized TeamSTEPPS training program delivered to an interprofessional team at a small rural hospital.
Results:
The interprofessional staff demonstrated improved attitudes toward team behaviors and incorporated the tools into their practice.
Conclusions:
TeamSTEPPS is an effective program for training a variety of health care disciplines.
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