COVID-19, Telehealth, and Pediatric Integrated Primary Care: Disparities in Service Use

Ayanda Chakawa1,2, Leslee Throckmorton Belzer1,2,3, Trista Perez-Crawford1,2

  • 1Division of Developmental and Behavioral Health, Section of Pediatric Psychology, Children's Mercy Hospitals and Clinics, Kansas City, MO, USA.

Insights

Telehealth use in pediatric integrated primary care during COVID-19 showed lower attendance and increased internalizing concerns. Disparities were observed, with Black children less likely to be scheduled for telehealth compared to White children.

Area of Science:

  • Pediatric mental health
  • Telehealth utilization
  • Healthcare disparities

Background:

  • The COVID-19 pandemic heightened pediatric mental health needs, particularly for minority and underserved populations.
  • Increased reliance on telehealth in integrated primary care (IPC) occurred due to COVID-19 protocols.
  • Limited understanding exists regarding pediatric telehealth IPC utilization among diverse groups during the pandemic.

Purpose of the Study:

  • To compare in-person versus telehealth IPC consultation utilization in children aged 1-19.
  • To examine associations between service delivery modality and attendance, referral concerns, and sociodemographic factors.
  • To identify potential disparities in pediatric telehealth access and outcomes.

Main Methods:

  • A comparative study analyzed data from pre-COVID-19 (in-person) and mid-COVID-19 (telehealth) periods.
  • Logistic regression modeling was employed to assess relationships between service modality and key variables.
  • Data included consultation attendance, referral concerns, and race/ethnicity for children in an inner-city clinic.

Main Results:

  • Telehealth service delivery was significantly associated with non-attendance.
  • Children with internalizing problems were more likely to be scheduled for telehealth than those with externalizing problems.
  • Black children had lower odds of being scheduled for telehealth compared to White children.

Conclusions:

  • While telehealth facilitated IPC continuity during COVID-19, preliminary data indicate reduced attendance and increased internalizing concerns.
  • Disparities in telehealth scheduling for Black patients were identified, warranting attention.
  • Urgent monitoring and interventions are needed to address emerging telehealth and COVID-19-related behavioral health disparities.
Abstract

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