Smart Community Health: A Comprehensive Community Resource Recommendation Platform

Area of Science:

• Public Health
• Health Disparities
• Community Health

Background:

• Health disparities are linked to social determinants like living conditions and socioeconomic factors.
• Existing social resource referral platforms have limitations including fragmentation and lack of user engagement.
• Healthcare organizations face challenges in addressing community-related factors impacting health.

Purpose of the Study:

• Introduce Smart Community Health (SCH), a novel platform to connect individuals with local community resources.
• Address limitations of current social referral platforms, focusing on independence and user engagement.
• Facilitate referrals to social service agencies to improve community health outcomes.

Main Methods:

• Development of an independent, full-service, end-to-end community service provider recommendation platform.
• Creation of a mobile application for individuals seeking services.
• Implementation of a web application dashboard for managing service providers and healthcare organizations.

Main Results:

• SCH prioritizes connecting people in need with local community resources.
• The platform offers a comprehensive solution for social, environmental, and health needs.
• It aims to overcome fragmentation and disconnection in existing service referral systems.

Conclusions:

• Smart Community Health (SCH) provides a novel approach to addressing community health needs.
• The platform enhances connectivity between individuals and local service providers.
• SCH has the potential to mitigate health disparities by improving access to social services.