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Bullying in the New Zealand general practitioner workforce
Emma Wicks1, Samantha Murton2, Steven Lillis3
1Royal New Zealand College of General Practitioners, Wellington, New Zealand.
Journal of Primary Health Care
|September 30, 2021
Summary
Bullying in general practice negatively impacts doctors, regardless of whether they are the target or accused. Current responses often oversimplify this complex issue, failing to address the broader work environment.
Area of Science:
- Medical Workforce
- Healthcare Management
- Occupational Health
Background:
- Growing recognition of unprofessional behaviors like bullying in healthcare.
- Bullying poses a significant threat to the well-being and functioning of the health workforce.
Purpose of the Study:
- To investigate the manifestation of bullying in general practice.
- To understand responses to bullying incidents.
- To determine the impact of bullying on healthcare professionals.
Main Methods:
- Qualitative research design.
- Semi-structured interviews and focus groups conducted.
- 24 general practice doctors in New Zealand participated, some accused of bullying, others targets.
Main Results:
- Bullying manifests in various negative behaviors with consistent negative impacts.
- Experiences of those targeted and those accused showed significant overlap.
- Responses to bullying often failed to address the complexities and wider work environment.
Conclusions:
- Bullying has a substantial negative impact on the general practice workforce.
- Current approaches to addressing bullying are often simplistic and fail to consider the systemic issues.
- A more nuanced understanding of the work environment is crucial for effective interventions.
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