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Telehealth Education: Impact on Provider Experience and Adoption
1Lead Nurse Practitioner and Clinical Integration Specialist (Dr Garber), Medical University of South Carolina Center for Telehealth, Charleston; and Associate Professor of Nursing (Dr Gustin), Old Dominion University, Virginia Beach, Virginia.
Background:
COVID-19 propelled telehealth to the forefront of health care, forcing many advanced practice registered nurses (APRNs) to incorporate telehealth into their practice without sufficient education. Lack of training has been cited as a barrier to telehealth adoption.
Purpose:
This study evaluated provider adoption of telehealth based on the type of telehealth education received.
Methods:
A quantitative survey of telehealth providers (n = 224) was distributed through the listservs of 4 national organizations to determine whether there was a significant difference in provider levels of perceived usefulness, self-efficacy, perceived knowledge, satisfaction, and use of telehealth based on the type of telehealth education received.
Results:
Telehealth adoption was significantly associated with the type of telehealth education received (vendor, online, written instructions only, and on the spot).
Conclusion:
With telehealth utilization expected to endure postpandemic, faculty should incorporate the most effective telehealth education methods into APRN curricula, ensuring successful adoption by the future workforce.
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