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Error reduction in trauma care: Lessons from an anonymized, national, multicenter mortality reporting system
Doulia M Hamad1, Samuel P Mandell, Ronald M Stewart
1From the Department of Surgery (D.M.H., M.P.G., P.W., A.B.N.), Sunnybrook Health Sciences Center, University of Toronto, Toronto, Ontario, Canada; Department of Surgery (S.P.M.), UT Southwestern Medical Center, Dallas, Texas; Department of Surgery (R.M.S.), University of Texas Health Science Center, San Antonio, Texas; Trauma Quality Improvement Program (B.P., A.T., A.B.N.), American College of Surgeons, Chicago, Illinois; Feinberg School of Medicine (A.T.), Northwestern University, Chicago, Illinois; Department of Anesthesia (A.J.), Sunnybrook Health Sciences Center, University of Toronto, Toronto, Ontario, Canada; and Division of Trauma, Critical Care and Burn Surgery (E.M.B.), University of Washington, Seattle, Washington.
Preventable trauma deaths persist due to a focus on provider error rather than system improvements. Trauma centers need more support for effective, system-based patient safety strategies.
Area of Science:
- Patient Safety
- Trauma Care
- Healthcare Quality Improvement
Background:
- System-level solutions are crucial for patient safety, as highlighted by the 'To Err Is Human' report.
- Despite this, preventable deaths in trauma care remain a significant issue.
- The American College of Surgeons Trauma Quality Improvement Program (TQIP) established a Mortality Reporting System to analyze preventable trauma deaths.
Purpose of the Study:
- To identify factors contributing to potentially preventable deaths after injury.
- To evaluate the effectiveness of strategies implemented by trauma centers to mitigate future harm.
Main Methods:
- Utilized an anonymous, web-based reporting template for potentially preventable deaths in TQIP participating centers.
- Analyzed contributing factors to death and assessed the effectiveness of mitigation strategies.
- Categorized strategies by effectiveness, from person-focused to system-oriented interventions.
Main Results:
- Reviewed 395 deaths over 2 years; 33.7% were unanticipated.
- Errors involved management (50.9%), clinical performance (54.7%), and communication (56.2%), with human failure cited in 61%.
- Person-focused strategies (e.g., education) were common (56.0%), but effective system-based strategies were rarely used.
Conclusions:
- Current trauma care error reduction strategies often target provider performance over system-level interventions like automation or standardization.
- Trauma centers require enhanced support to develop and implement more robust, system-based mitigation strategies.
- Effective system-oriented interventions are underutilized in preventing recurrent errors and patient harm.
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