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Investigating Learner's Online Learning Behavioural Changes during the COVID-19 Pandemic
Kok Khiang Lim1, Chei Sian Lee1
1Nanyang Technological University Singapore.
Proceedings of the Association for Information Science and Technology. Association for Information Science and Technology
|December 13, 2021
Summary
The COVID-19 pandemic shifted online learning behavior, with learners becoming more active in skill development and changing how they seek help on platforms like YouTube. This study analyzed learner comments to understand these changes.
Area of Science:
- Educational Technology
- Online Learning
- Digital Pedagogy
Background:
- The COVID-19 pandemic necessitated a rapid shift to online learning environments globally.
- Understanding learner behavior in online settings is crucial for effective educational delivery.
- YouTube has emerged as a significant platform for informal and formal online learning.
Purpose of the Study:
- To investigate the impact of the pandemic on online learning behavior.
- To analyze changes in learner engagement and interaction patterns.
- To identify shifts in how learners seek assistance for online educational content.
Main Methods:
- Utilized topic modeling on learner comments from YouTube video tutorials.
- Compared topic prevalence during pre-pandemic and post-pandemic periods.
- Analyzed qualitative data to infer changes in learning behaviors.
Main Results:
- Identified ten distinct topics reflecting learner engagement and queries.
- Observed significant changes in topic prevalence over time.
- Documented two primary shifts in learning behavior: increased active skill acquisition and modified help-seeking strategies.
Conclusions:
- Learners actively engaged in sharing experiences to acquire relevant skillsets.
- Help-seeking behaviors adapted, indicating a change in how learners approach learning challenges.
- Online platforms like YouTube play a vital role in evolving digital learning ecosystems.
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