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Related Experiment Video

Updated: Oct 9, 2025

The Participant-Reported Implementation Update and Score PRIUS: A Novel Method for Capturing Implementation-Related Data Over Time

The Participant-Reported Implementation Update and Score PRIUS: A Novel Method for Capturing Implementation-Related Data Over Time

Published on: February 19, 2021

Implementation factors for patient navigation program success: a qualitative study.

Mandi L Pratt-Chapman¹, Rachel Silber², Jeffrey Tang³

¹GW Cancer Center, School of Medicine and Health Sciences, The George Washington University, Washington, DC, USA. mandi@gwu.edu.

Implementation Science Communications

|December 21, 2021

Summary

This summary is machine-generated.

Implementing patient navigation (PN) programs requires understanding key factors for success. This study identifies facilitators in organizational context, innovation characteristics, and external factors crucial for sustainable PN services in cancer care.

Keywords:

EPIS Framework Implementation Patient Navigation Sustainability

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Area of Science:

Implementation Science
Healthcare Management
Oncology Patient Support

Background:

Patient navigation (PN) is an evidence-based practice to address patient barriers to care.
Designing sustainable PN programs remains a challenge for healthcare organizations.
PN has demonstrated effectiveness, yet implementation requires strategic planning.

Purpose of the Study:

To examine implementation factors for successful patient navigation programs.
To optimize the sustainability of patient navigation services in US cancer care settings.

Main Methods:

Semi-structured interviews with 17 patient navigation stakeholders.
Thematic content analysis using the Exploration-Preparation-Implementation-Sustainability framework.
Deductive and inductive coding of qualitative data.

Main Results:

Outer context facilitators: payer guidelines, accreditation, community partnerships, service demand.
Inner context facilitators: organizational alignment, leadership support, staff resources, relative advantage.
Innovation characteristics: champions, clear roles/protocols, communication, fit, funding stability, community-academic partnerships.

Conclusions:

Qualitative analysis supports using implementation theory for PN program design.
Intentional application of theory optimizes implementation success.
Understanding facilitators is key for sustainable patient navigation services.