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Listening Effort Informed Quality of Experience Evaluation
Pheobe Wenyi Sun1, Andrew Hines1
1QxLab, School of Computer Science, University College Dublin, Dublin, Ireland.
Frontiers in Psychology
|January 24, 2022
Summary
Cognitive processes significantly impact speech listening quality. This study proposes integrating audiology and cognitive science into the Quality of Experience (QoE) framework to better measure cognitive load in speech perception.
Area of Science:
- Audiology
- Cognitive Science
- Media Technology
Background:
- Perceived speech listening quality is influenced by cognitive processing, affecting comprehension and engagement.
- The established Quality of Experience (QoE) framework links media parameters to perceived quality but doesn't capture cognitive effort.
- Current QoE assessments minimize cognitive process influence, leaving a gap in understanding listening experience.
Purpose of the Study:
- To review audiology and cognitive science research on cognitive processes influencing speech listening quality.
- To compare cognitive listening mechanisms with the existing QoE framework.
- To propose an extended QoE framework that incorporates cognitive load.
Main Methods:
- Literature review of audiology and cognitive science research.
- Comparative analysis of cognitive listening and QoE formation mechanisms.
- Synthesis of findings to propose a revised QoE framework.
Main Results:
- Cognitive processes play a crucial role in the perceived quality of speech listening.
- Existing QoE frameworks inadequately account for cognitive effort and load.
- Integration of audiology and cognitive science principles can enhance QoE models.
Conclusions:
- An extended QoE framework is proposed to integrate cognitive load for speech listening.
- This enhanced framework will enable more realistic QoE measurements in diverse applications.
- Accounting for cognitive effort is essential for a comprehensive understanding of speech listening experience.
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