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The Work Gratitude Scale: Development and Evaluation of a Multidimensional Measure.
Carolyn M Youssef-Morgan1, Llewellyn E van Zyl2,3,4,5, Barbara L Ahrens6
1College of Business, Bellevue University, Bellevue, NE, United States.
This study introduces the Work Gratitude Scale (WGS), a new tool to measure multidimensional workplace gratitude. The WGS effectively assesses employee gratitude, aiding in tracking intervention effectiveness.
Area of Science:
- Psychology
- Organizational Behavior
- Workplace Studies
Background:
- Gratitude is a complex emotion with various facets.
- Existing measures may not fully capture the nuances of gratitude in a professional setting.
Purpose of the Study:
- To develop and validate a multidimensional, work-specific measure of gratitude.
- To assess the psychometric properties of the new Work Gratitude Scale (WGS).
Main Methods:
- A six-phased approach using structural equation modeling (SEM) on a sample of 625 employees.
- Exploration of factorial structure, internal consistency, and validity (measurement invariance, concurrent, convergent, discriminant).
Main Results:
- The validated 10-item Work Gratitude Scale (WGS) has three dimensions: grateful appraisals, gratitude toward others, and intentional attitude of gratitude.
- Work gratitude is best represented as a second-order construct.
- The WGS demonstrated strong psychometric properties, including measurement invariance by gender and validity against established scales.
Conclusions:
- The Work Gratitude Scale (WGS) is a reliable and valid instrument for measuring work-related gratitude.
- The WGS can be utilized in organizational settings to assess overall gratitude and evaluate gratitude-focused interventions.
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