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Uncovering Patterns in Reviewers' Feedback to Scene Description Authors
Rosiana Natalie1, Jolene Loh Kar Inn1, Tan Huei Suen1
1Singapore Management University, Singapore.
Automating reviewer feedback for audio descriptions (ADs) could improve video accessibility for blind individuals. Analyzing 1,120 comments revealed four key feedback themes for potential automation.
Area of Science:
- Human-Computer Interaction
- Accessibility Research
- Digital Media Studies
Background:
- Audio descriptions (ADs) enhance video accessibility for blind and visually impaired users.
- Current AD generation often involves novices receiving feedback from reviewers, which is not real-time.
- The need for efficient and immediate feedback mechanisms in collaborative AD authoring systems is critical.
Purpose of the Study:
- To investigate the potential for automating reviewer feedback in the audio description creation process.
- To analyze comment patterns from novice AD authors receiving feedback from sighted or blind reviewers.
- To identify actionable insights for designing future automated feedback systems in collaborative authoring.
Main Methods:
- Analysis of 1,120 comments provided to 40 sighted novices by sighted or blind reviewers.
- Categorization of feedback into four themes: Quality, Speech Act, Required Action, and Guidance.
- Examination of feedback patterns to determine suitability for automation.
Main Results:
- Feedback provided by reviewers can be classified into four distinct themes: Quality, Speech Act, Required Action, and Guidance.
- Specific patterns within these themes show potential for automated analysis and feedback generation.
- Understanding these patterns is crucial for developing effective automated assistance tools.
Conclusions:
- Automating parts of the reviewer feedback process can streamline AD creation and improve efficiency.
- The identified themes (Quality, Speech Act, Required Action, Guidance) offer a framework for designing automated feedback systems.
- Future collaborative authoring systems can leverage these findings to provide real-time, automated support for AD creators.
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