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Updated: Oct 2, 2025

Bridging the Technology Divide in the COVID-19 Era: Using Virtual Outreach to Expose Middle and High School Students to Imaging Technology
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Video conferencing in the e-learning context: explaining learning outcome with the technology acceptance model.

Daniel R Bailey1, Norah Almusharraf2, Asma Almusharraf3

  • 1English Language and Literature Department, Konkuk University's Glocal Campus, Chungju, South Korea.

Education and Information Technologies
|February 28, 2022
PubMed
Summary

Technology acceptance significantly impacts Zoom use in education. Perceived ease of use strongly influences usefulness and actual engagement, though usefulness did not directly improve learning outcomes for students in English classes.

Keywords:
Computer-assisted language learningCovid-19Technology acceptance modelVideo conferenceZoom

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Area of Science:

  • Educational Technology
  • Human-Computer Interaction
  • Psychology

Background:

  • The COVID-19 pandemic necessitated rapid adoption of video conferencing tools like Zoom for remote learning.
  • Understanding technology acceptance is crucial for effective integration of digital platforms in education.

Purpose of the Study:

  • To examine the applicability of the Technology Acceptance Model (TAM) to Zoom usage in an English as a Foreign Language (EFL) context.
  • To investigate the relationships between perceived ease of use, perceived usefulness, attitude, behavioral intention, and actual use of Zoom.
  • To assess the influence of Zoom usage on perceived learning outcomes.

Main Methods:

  • Cross-sectional research design.
  • Structural Equation Modeling (SEM) to analyze TAM variables.
  • Data collected from 321 South Korean university students using established TAM scales.

Main Results:

  • Perceived ease of use (PEoU) significantly impacted perceived usefulness (PU) and actual Zoom use.
  • PU predicted future intention to use Zoom but not actual use or perceived learning outcomes.
  • PEoU influenced usefulness, attitude, and perceived learning outcomes, with PU mediating some effects.

Conclusions:

  • PEoU is a critical factor for technology adoption in educational settings.
  • While intention to use Zoom was high, direct impact on perceived learning outcomes was not found.
  • Training for students and instructors on video conferencing tools is recommended for effective implementation.