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Bringing Things Closer: Enhancing Low-Vision Interaction Experience with Office Productivity Applications
Hae-Na Lee1, Vikas Ashok2, I V Ramakrishnan1
1Stony Brook University, USA.
Proceedings of the ACM on Human-Computer Interaction
|February 28, 2022
Summary
Low-vision users struggle with screen magnifiers in productivity apps due to UI design. A new tool, MagPro, improves usability by bringing commands closer to the user
Area of Science:
- Human-Computer Interaction
- Assistive Technology
- Usability Engineering
Background:
- Low-vision individuals often use screen magnifiers for digital tasks.
- Usability of standard productivity applications for these users is poorly understood.
- Existing interfaces present challenges due to spatial separation and command ribbon layouts.
Purpose of the Study:
- To investigate usability issues faced by low-vision screen-magnifier users with productivity software.
- To develop and evaluate an assistive tool, MagPro, to enhance usability.
Main Methods:
- Conducted a usability study with 10 low-vision participants observing their interaction with productivity applications.
- Developed MagPro, an augmentation to bring commands closer to the viewport.
- Performed a comparative user study with 9 participants evaluating MagPro against standard screen magnifiers.
Main Results:
- Identified key usability issues related to spatial separation and command ribbon layouts, hindering WYSIWYG feedback.
- MagPro significantly reduced task completion time and perceived workload for command-access tasks.
- User feedback indicated improved ease of command exploration and interaction.
Conclusions:
- The spatial design of productivity applications poses significant challenges for screen-magnifier users.
- MagPro offers a viable solution to improve the usability of productivity applications for individuals with low vision.
- Further development and integration of MagPro could enhance digital accessibility.
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