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The Association Between Preference Satisfaction and Satisfaction with Overall Care for Nursing Home Residents
Caroline Madrigal1, Jacqueline Mogle2, Katherine Abbott3
1Advanced Fellow in Health Services Research, Center of Innovation in Long-Term Services & Supports, Providence VA Medical Center, Providence, Rhode Island, USA.
Abstract:
The Centers for Medicare and Medicaid Services mandate the provision of person-centered care (PCC), but there is limited evidence on how PCC impacts nursing home (NH) residents' care experiences. This study examined the relationship between n = 163 NH residents' ratings of satisfaction with care related to their preferences and their satisfaction with overall care. Residents with higher preference satisfaction ratings reported significantly higher levels of satisfaction with overall care. Using preference satisfaction ratings has the potential to improve PCC planning and delivery in nursing homes.
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