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Designing learning technology collaboratively: Analysis of a chatbot co-design
Eva Durall Gazulla1, Ludmila Martins2, Maite Fernández-Ferrer3
1INTERACT Research Unit, University of Oulu, Oulu, Finland.
Summary
This study details the collaborative design of a chatbot for self-regulated learning in higher education. It identifies challenges in co-designing educational technology and offers strategies for effective collaborative processes.
Area of Science:
- Educational Technology
- Human-Computer Interaction
- Learning Sciences
Background:
- Collaborative design enhances pedagogical inclusivity in learning technologies.
- Challenges in collaborative design for technology-enhanced learning are under-explored.
Purpose of the Study:
- To disclose the collaborative design process of a chatbot for self-regulated learning in higher education.
- To identify and analyze challenges in co-designing educational technology.
- To reflect on strategies for overcoming co-design challenges.
Main Methods:
- Action research approach.
- Qualitative analysis of data from questionnaires and workshops with students and lecturers.
- Examination of intermediary design objects.
Main Results:
- Identification of transversal and phase-specific challenges in the co-design process.
- Strategies for overcoming challenges related to making tacit knowledge explicit, trust-building, and democratic decision-making.
Conclusions:
- Recommendations for best practices in collaborative chatbot design for self-regulated learning.
- Contribution to best practices in learning technology design in general.
Keywords:
Action researchChatbotCollaborative designConversational interfaceLearning technologyTechnology-enhanced learningMore Related Videos
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