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Using digital interventions to reduce digitalization-related stress: does it work?

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Summary
This summary is machine-generated.

App-based interventions show mixed results for employee well-being. While meditation and cognitive-behavioral approaches improved general well-being and recovery, they did not address ICT-related stress, highlighting a need for new intervention strategies.

Keywords:
app-baseddigitalizationinterventionstress managementwell-being

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Area of Science:

  • Occupational Health Psychology
  • Digital Well-being
  • Human-Computer Interaction

Background:

  • Digitalization presents both opportunities and challenges for employee well-being.
  • Information and communication technologies (ICTs) introduce new forms of work-related stress.
  • Existing stress interventions may not fully address ICT-specific stressors.

Purpose of the Study:

  • To evaluate the effectiveness of three app-based interventions on general well-being, ICT-specific well-being, and recovery.
  • To compare the impact of meditation, cognitive-behavioral, and informational interventions against a control group.
  • To determine if digital interventions can mitigate classic and ICT-related stress symptoms.

Main Methods:

  • Longitudinal randomized control group design over 14 days.
  • N=95 participants received one of three app-based interventions or no intervention (control).
  • Interventions included meditation, cognitive-behavioral therapy, and informational content delivered via app.

Main Results:

  • Meditation intervention significantly increased general well-being (satisfaction) and recovery (detachment).
  • Cognitive-behavioral intervention significantly reduced general stress.
  • Informational intervention increased general stress; no intervention improved ICT-specific well-being.

Conclusions:

  • App-based stress interventions show potential for classic stress symptoms but are less effective for ICT-related stress.
  • Further research is needed to understand the unique nature of ICT-related stressors.
  • Developing targeted interventions for new digital work stressors is crucial for future employee well-being.