Coping with Workplace Incivility in Hospital Teams: How Does Team Mindfulness Influence Prevention- and
Samuel Farley1, David Wei Wu2, Lynda Jiwen Song3
1Sheffield University Management School, University of Sheffield, Sheffield S10 1FL, UK.
International Journal of Environmental Research and Public Health
|December 11, 2022
Summary
Team mindfulness reduces negative emotional coping and venting when employees face incivility. This context discourages ineffective responses, potentially boosting work engagement.
Area of Science:
- Organizational Psychology
- Workplace Behavior
- Team Dynamics
Background:
- Incivility is an increasing workplace issue with unclear links to team dynamics.
- Understanding employee responses to incivility within teams is crucial for effective management.
Purpose of the Study:
- To investigate the direct and buffering effects of team mindfulness on emotional coping strategies.
- To examine the relationship between coping strategies and work engagement in response to incivility.
Main Methods:
- A temporally lagged study involving 73 hospital teams and 440 team members.
- Multi-level analyses were used to assess team mindfulness, emotional coping, and work engagement.
Main Results:
- Team mindfulness was negatively associated with prevention-focused coping (behavioral disengagement, denial, venting).
- Team mindfulness buffered the positive relationship between incivility and venting.
- Venting and behavioral disengagement were negatively related to work engagement.
Conclusions:
- Team mindfulness can mitigate negative coping mechanisms in response to workplace incivility.
- Creating mindful team environments may help reduce ineffective coping and enhance work engagement.
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