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Published on: February 16, 2011
Factors Associated With Changes in Patient-Centered Care in Undergraduate Nursing Students
Seongkum Heo1, Brandy Haley, Patricia Wright
1About the Authors Seongkum Heo, PhD, RN, is a professor, Georgia Baptist College of Nursing, Mercer University, Atlanta, Georgia. Brandy Haley, PhD, RN, is a professor, School of Nursing, University of Arkansas at Monticello, Monticello, Arkansas. Patricia Wright, PhD, RN, is an associate professor emeritus, College of Nursing, University of Arkansas for Medical Sciences, Little Rock, Arkansas. Claudia P. Barone, DNP, EdD, APRN, CCNS, CTTS, is a professor, College of Nursing, University of Arkansas for Medical Sciences. Michael Anders, PhD, is an associate professor, Educational Development, University of Arkansas for Medical Sciences. Tara Bertulfo, DNP, RN, WHNP, CNE, is a clinical associate professor, Georgia Baptist College of Nursing, Mercer University. Patricia Troyan, EdD, RN, CNM, CNE, is an associate professor, Georgia Baptist College of Nursing, Mercer University. For more information, contact Dr. Seongkum Heo at heo_s@mercer.edu.
Aim:
The purpose of this study was to examine active listening, self-awareness, and empathy and how they relate to changes in patient-centered care (PCC) in undergraduate nursing students.
Background:
PCC is associated with better patient outcomes, but the level of PCC has been found to be low in nursing students.
Method:
This secondary analysis used baseline and follow-up data at two time points from 50 undergraduate nursing students.
Results:
Changes in self-awareness were associated with changes in PCC directly (Follow-Up 1) or directly and indirectly through the effects on changes in empathy (Follow-Up 2), controlling for age, experience, and intervention. Changes in active listening were associated with changes in PCC only indirectly through the effect on changes in empathy only at Follow-Up 2.
Conclusion:
Changes in self-awareness and active listening need to be the first targets of interventions to improve PCC in undergraduate nursing students.
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