The Triple-S framework: ensuring scalable, sustainable, and serviceable practices in educational technology
Christian Moro1, Kathy A Mills2, Charlotte Phelps1
1Faculty of Health Sciences and Medicine, Bond University, Gold Coast, QLD 4226 Australia.
Summary
Educational institutions face challenges with rising digital delivery costs and outdated technology. The Triple-S framework helps evaluate educational technology investments for scalability, sustainability, and serviceability, ensuring viable acquisitions.
Area of Science:
- Educational Technology
- Higher Education Digital Transformation
Background:
- Educational institutions are increasing investments in digital delivery, new devices, and software.
- Rising maintenance costs and technological redundancy pose significant challenges to digital expansion.
- The evolving educational landscape necessitates new content delivery modes, hybrid learning, and interactive technologies.
Purpose of the Study:
- To present the Triple-S framework for evaluating digital interventions in educational settings.
- To provide a model for educators, administrators, and institutions to assess technology investments.
- To ensure scalability, sustainability, and serviceability of digital interventions.
Main Methods:
- Synthesizing research evidence to establish the principles of the Triple-S framework.
- Developing a practical model for evaluating digital interventions.
- Outlining examples of the framework's application within curricula.
Main Results:
- The Triple-S framework provides a foundation for evaluating digital interventions.
- The framework assists in making informed decisions regarding the acquisition of educational technology.
- Application of the framework ensures viable and appropriate investments in digital resources.
Conclusions:
- The Triple-S framework is a valuable tool for educational institutions investing in digital technology.
- Careful consideration of scalability, sustainability, and serviceability is crucial for successful technology adoption.
- Utilizing the framework supports strategic procurement of educational technology, devices, software, and online resources.
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