Why They Stay and Why They Leave: Stay Interviews With Registered Nurses to Hear What Matters the Most
Amy Snyder1, Kimberly Whiteman, Marge DiCuccio
1Author Affiliations: Director of Nursing (Dr Snyder) and Chief Nursing Officer (Dr DiCuccio), Allegheny General Hospital, Pittsburgh; and Associate Professor of Nursing (Dr Whiteman), Part-Time Faculty (Dr Swanson-Biearman), and Associate Professor of Nursing (Dr Stephens), Waynesburg University, Pennsylvania.
Abstract:
Registered nurse retention is declining, with a national turnover rate in 2021 of 27%. After implementing a toolkit, nursing leaders in 1 organization completed 75 stay interviews with nurses in a cardiothoracic telemetry and a cardiothoracic surgical intensive care unit. Nurses reported that unit culture, team/peers, and scheduling were important in decisions to stay in their positions, but respondents considered leaving for salary, growth/development, and traveling opportunities. The stay interview process affords nurse leaders an opportunity to examine why nurses stay or leave and supports the development of targeted retention strategies.
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