Related Experiment Video
Updated: Aug 8, 2025
09:17
Using a Virtual Store As a Research Tool to Investigate Consumer In-store Behavior
Published on: July 24, 2017
11.4K
What is holding back business process virtualization in the post-COVID-19 era? Based on process virtualization theory
Yituo Feng1, Jungryeol Park2, Miao Feng3
1Management Information Systems, Chungbuk National University, Cheongju, Republic of Korea.
Frontiers in Psychology
|March 6, 2023
Summary
Teleworkers' sensory needs and communication overload hinder virtual business processes. However, relationship needs and information overload do not impact virtual work, offering insights for optimizing digital transformation strategies.
Area of Science:
- Organizational Psychology
- Information Systems
- Digital Transformation
Background:
- The COVID-19 pandemic accelerated enterprise digital transformation and business process virtualization.
- Virtual work environments present challenges, including psychological requirements for teleworker communication and negative impacts of information systems, hindering process virtualization.
- Understanding teleworker interaction and its link to job performance is crucial for organizational psychology and maintaining high enterprise output.
Purpose of the Study:
- To identify and verify factors hindering business process virtualization in teleworking environments.
- To examine the influence of teleworkers' psychological requirements (sensory, synchronism, relationship) and information system effects (information, communication overload) on business process virtualization.
- To provide empirical evidence based on Process Virtualization Theory (PVT).
Main Methods:
- Empirical research conducted on a sample of 343 teleworkers in Chinese enterprises.
- Utilized Process Virtualization Theory (PVT) to structure the research model.
- Analyzed the impact of psychological requirements and information system effects on business process virtualization.
Main Results:
- Teleworkers' sensory requirements, synchronism requirements, and communication overload were found to negatively impact business process virtualization.
- Contrary to some existing literature, relationship requirements and information overload did not significantly affect business process virtualization in this study.
- The findings highlight specific psychological and system-related factors that impede the successful virtualization of business processes.
Conclusions:
- Sensory requirements, synchronism requirements, and communication overload are key barriers to effective business process virtualization.
- Managers, teleworkers, and IT developers should focus on mitigating these identified hindrances to foster successful virtual work environments.
- The study offers practical strategies for creating efficient and supportive virtual workplaces in the post-pandemic era.
Related Concept Videos
01:13Principle of Virtual Work: Problem Solving
1.2K
The principle of virtual work is an essential concept in the field of mechanics and engineering. This is used to solve problems related to the equilibrium of a structure or system. It is based on the assumption that if a system is in equilibrium, the work done by all the forces during a virtual displacement is zero. This principle is applied by considering virtual displacements of the system and the corresponding work done by internal and external forces.
To apply the principle of virtual work,...
To apply the principle of virtual work,...
1.2K
01:20Virtual Work
906
The principle of virtual work states that if a body is in static and dynamic equilibrium, then the sum of all the virtual work done by all external forces and couple moments for any given virtual displacement must be zero.
In static equilibrium, a body can experience an imaginary or virtual movement, such as displacement or rotation. The virtual work done by a force is equal to the dot product of force and virtual displacement in the direction of the force. When it comes to virtually rotating a...
In static equilibrium, a body can experience an imaginary or virtual movement, such as displacement or rotation. The virtual work done by a force is equal to the dot product of force and virtual displacement in the direction of the force. When it comes to virtually rotating a...
906
01:06Virtual Work for a System of Connected Rigid Bodies
438
Virtual work is a powerful method used to solve problems involving several connected rigid bodies. When the system is in equilibrium, virtual work is zero. This allows the calculation of the resulting forces when a system undergoes a virtual displacement. When attempting to analyze such a system, first, use a free-body diagram, where an independent coordinate represents the configuration of the links, and mark its deflected position resulting from the positive virtual displacement.
Next,...
Next,...
438
01:30Barriers to Effective Communication I
9.1K
A communication barrier is any distortion or interruption during a conversation, resulting in miscommunication of the message. A good communicator should know these barriers and continuously check for the listener's understanding by obtaining feedback.
Communication barriers include the following:
Physiological barriers: They are limitations caused by a person's health condition or disability, such as hearing loss, poor eyesight, illness, or unconsciousness. An example to overcome this...
Communication barriers include the following:
Physiological barriers: They are limitations caused by a person's health condition or disability, such as hearing loss, poor eyesight, illness, or unconsciousness. An example to overcome this...
9.1K
01:21Barriers to Effective Communication II
3.7K
The barriers to effective communication also include cultural barriers, semantic barriers, gender barriers, and time constraints.
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...
3.7K
01:25Physiological Barriers
3.7K
Physiological barriers are semi-permeable cellular structures restricting drug diffusion into intracellular compartments and tissues. There are six types of physiological barriers: blood endothelial, cell membrane, blood-brain, blood-cerebrospinal fluid (CSF), blood-placenta, and blood-testis barriers.
The blood endothelial barrier is the most porous of these. It allows all small ionized, un-ionized, and lipophilic molecules to pass through the endothelial lining into the interstitial space...
The blood endothelial barrier is the most porous of these. It allows all small ionized, un-ionized, and lipophilic molecules to pass through the endothelial lining into the interstitial space...
3.7K