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Organizational-Professional Conflict in the Collegiate and Secondary School Practice Settings: A Sequential,
William A Pitney1, Stephanie Mazerolle Singe2, Tyler A Wood1
1Department of Kinesiology and Physical Education, Northern Illinois University, DeKalb.
Athletic trainers (ATs) experience low to moderate organizational-professional conflict (OPC) across different settings and models. Key factors in preventing OPC include administrative support, autonomy, and open communication.
Area of Science:
- Sports Medicine
- Healthcare Administration
- Professional Studies
Background:
- Athletic trainers (ATs) operate within diverse organizational structures, including sport/athletic, medical, and academic models.
- The impact of these varied infrastructures and practice settings on organizational-professional conflict (OPC) for ATs remains largely unexplored.
Purpose of the Study:
- To determine the prevalence of OPC among ATs across different organizational infrastructures.
- To investigate ATs' perceptions of OPC, identifying factors that precipitate and mitigate it.
Main Methods:
- A sequential explanatory mixed-methods study was employed, integrating quantitative and qualitative data.
- A national cross-sectional survey of 594 ATs from collegiate and secondary schools was conducted, followed by individual interviews.
- Trustworthiness was ensured through multiple-analyst triangulation and peer debriefing.
Main Results:
- ATs reported low to moderate levels of OPC, with no significant differences observed across practice settings or infrastructure models.
- Precipitating factors for OPC included poor communication, lack of understanding of the AT scope of practice, and insufficient medical knowledge.
- Preventative factors comprised trusting organizational relationships, administrative support (being heard, decisions endorsed, resources provided), and AT autonomy.
Conclusions:
- Organizational-professional conflict (OPC) is present to some degree in collegiate and secondary school settings for ATs, irrespective of the organizational model.
- Enhanced administrative support fostering AT autonomy and robust, open communication are crucial for reducing OPC.
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