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Related Concept Videos

Patient-centered Care01:13

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Patient-centered care involves delivering care beyond inpatient hospitalization. Reflective practice can enhance a patient-centered approach. Reflective practice is a process of reasoning that considers all aspects of the present situation, including practicalities, learning from personal practice, and consideration of patient needs. Patients appreciate care decisions made while considering their input. Involving the patient in their care provides the patient with a sense of contribution rather...
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Focusing involves centering a conversation on a message's critical elements or concepts. Focusing is valuable if the talk is vague or patients begin to repeat themselves. Sometimes, when patients are asked about their symptoms, they may go off-topic and try to tell their entire life story. Respectfully, the nurse should bring the conversation back into focus.
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The case management model is a multidisciplinary approach that involves healthcare professionals from diverse disciplines, such as physicians, nurses, therapists, social workers, and pharmacists, working collaboratively to address the various needs of patients. Each healthcare professional brings unique expertise and perspectives, contributing to a more comprehensive understanding of the patient's condition and tailoring treatment plans accordingly.
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Therapeutic Communication01:30

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Communication is a lifelong learning process. Through therapeutic communication, nurses can collect relevant assessment data, provide education and counseling, and interact during nursing interventions. Sending and receiving messages occur through verbal and nonverbal communication techniques and can happen separately or simultaneously.
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The Problem-Oriented Medical Record (POMR) revolutionized medical record-keeping by introducing a systematic approach focusing on the patient's problems rather than merely listing symptoms. Dr. Lawrence Weed's introduction of this method in the 1960s marked a significant advancement in medical documentation. The POMR framework consists of four key components: the database, problem list, plan of care, and progress notes.
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Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
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Empowering Patients With a Shared Communication Tool: A Patient-Oriented Multimethods Pilot Study.

Sharla King1, Melanie Garrison2, Manon Fraser3

  • 1Faculty of Education, University of Alberta, Edmonton, Alberta, Canada.

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Empowering patients in healthcare requires communication tools. A "Question Alert!" card improved patient-centered experiences, enabling more active participation in care decisions.

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Plan-Do-Study-Act cyclecollaborative cultureempowermentshared decision-making

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Area of Science:

  • Healthcare communication
  • Patient empowerment
  • Rehabilitation medicine

Background:

  • Patients often lack empowerment in their healthcare journey.
  • Healthcare systems need to support active patient and family involvement.
  • Effective communication tools are crucial for patient engagement.

Purpose of the Study:

  • To test the effectiveness of a communication tool, the "Question Alert!" card, in empowering patients and families.
  • To improve patient-centered care and active participation in rehabilitation settings.
  • To gather feedback from patients, families, and providers for tool refinement.

Main Methods:

  • Two Plan-Do-Study-Act (PDSA) cycles were implemented in a Canadian rehabilitation hospital.
  • A "Jargon Alert!/WAIT" card was initially tested, then modified based on feedback into the "Question Alert!" card.
  • Feedback was collected from patients, families, and healthcare providers through surveys and discussions.

Main Results:

  • Patients and families found the "Question Alert!" card valuable for asking questions, enhancing their involvement in care.
  • Providers noted the card's utility for facilitating communication with reserved patients or family members.
  • The tool contributed to an improved patient-centered experience and increased patient/family engagement.

Conclusions:

  • A co-designed communication tool can empower patients and families to be more active in their healthcare.
  • The "Question Alert!" card demonstrates potential in fostering open communication and shared decision-making in rehabilitation.
  • Supporting patient engagement through accessible communication strategies is vital for effective healthcare delivery.