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Updated: Jul 26, 2025

Experimental Research Examining How People Can Cope with Uncertainty Through Soft Haptic Sensations
Published on: September 16, 2015
When uncertainty in social contexts increases exploration and decreases obtained rewards
Rista C Plate1, Huang Ham1, Adrianna C Jenkins1
1Department of Psychology, University of Pennsylvania.
People explore more in uncertain social situations, often at the expense of rewards. Providing social information reduces this exploration, balancing decision-making tradeoffs.
Area of Science:
- Decision-making and cognitive psychology
- Social cognition and behavior
Background:
- Decision-making involves exploration (seeking new information) and exploitation (using existing information).
- Exploration is well-studied in non-social contexts but less understood in social environments, which are inherently uncertain.
Purpose of the Study:
- To investigate how social uncertainty influences exploration behavior compared to non-social uncertainty.
- To examine whether providing social information can reduce exploration in social contexts.
Main Methods:
- Four experiments were conducted where participants searched for rewards in grid-based tasks.
- Tasks were framed as either social (real people distributing points) or non-social (computer algorithm/natural phenomenon).
- Experiments 3 and 4 manipulated the type of social information provided about the agents.
Main Results:
- Participants exhibited greater exploration and earned fewer rewards in the social context compared to the non-social context.
- Providing information about social relationships and group membership significantly decreased exploration.
Conclusions:
- Social uncertainty drives behavioral exploration, potentially hindering goal achievement.
- Social-cognitive strategies for uncertainty reduction can mitigate excessive exploration in social decision-making.
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