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Testing Multiple Methods to Effectively Promote Use of a Knowledge Portal to Health Policy Makers: Quasi-Experimental
Matthew Weber1, Veronica L Armour1, Calandra Lindstadt2
1Department of Communication, School of Communication and Information, Rutgers University, New Brunswick, NJ, United States.
Online knowledge portals can improve policy-making. Project ASPEN used Google Ads, email, and social media to promote adolescent depression screening resources, finding targeted methods more cost-effective for driving policy brief downloads.
Area of Science:
- Health Policy
- Knowledge Translation
- Digital Health
Background:
- Online resources are crucial for health policy makers and advocates.
- Knowledge brokering in online spaces is understudied.
- Project ASPEN, an online portal, was developed to support adolescent depression screening policy.
Purpose of the Study:
- Compare the effectiveness of online promotion methods for driving policy brief downloads from Project ASPEN.
- Evaluate various online strategies to increase policy maker and advocate engagement with research evidence.
Main Methods:
- Launched Project ASPEN knowledge portal in February 2022.
- Implemented promotional campaigns: Google Ads, social media, email, and research presentations.
- Utilized website analytics to track user visits, page views, and policy brief downloads.
- Conducted statistical analysis to assess the efficacy of different promotional approaches.
Main Results:
- Promotional campaigns generated 2837 unique user visits and 4713 page views.
- Google Ads drove high traffic but at a higher cost per conversion ($147 for downloads).
- Email campaigns and tailored presentations showed higher cost-effectiveness for policy brief downloads compared to Google Ads and social media.
Conclusions:
- Google Ads effectively increased web page views but were less cost-effective for downloads.
- Targeted approaches like email campaigns and research presentations are more cost-effective for driving policy brief downloads.
- Balancing engagement goals with cost-effectiveness is key when selecting online promotion strategies for policy-relevant knowledge.
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