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Defining Insights.

Alicia A Cadogan1, Jerry Lau2, Susan Wnorowski3

  • 1Pfizer Inc, New York, USA.

Therapeutic Innovation & Regulatory Science
|July 5, 2023
PubMed
Summary
This summary is machine-generated.

This study defines an insight as understanding the "why" behind information trends to guide action. A new INSITE process (Investigate, Scrutinize, Identify, Take Action, Enlighten) is proposed for cross-functional insight generation.

Keywords:
InsightsMedical affairsMedical informationMetricsPharmaceutical industryphactMI

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Area of Science:

  • Pharmaceutical Sciences
  • Medical Affairs
  • Health Economics and Outcomes Research

Background:

  • Insights derived from data can drive positive changes for businesses, healthcare professionals (HCPs), and patients.
  • Medical Information departments are key generators of insights through customer-facing interactions.
  • Integrating data and insights across organizational functions is crucial for a holistic view.

Purpose of the Study:

  • To establish a universally shared definition of an insight.
  • To develop practical guidance for a structured insight generation process.

Main Methods:

  • Two surveys were administered to phactMI members to define insights and benchmark current processes.
  • A proposed guidance was developed based on survey data and working group expertise.

Main Results:

  • An insight is defined as a deeper understanding of the 'why' behind information trends, determining if action is warranted.
  • Cross-functional collaboration is essential for robust insight identification.
  • A five-step structured approach, INSITE (Investigate, Scrutinize, Identify, Take Action, Enlighten), is proposed.

Conclusions:

  • The INSITE process offers a straightforward framework for Medical Information professionals to routinely generate insights.
  • Sharing the INSITE process across all participating functions can enhance collaboration.
  • Medical Information can demonstrate leadership and organizational value through effective insight generation.