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Group trust dynamics during a risky driving experience in a Tesla Model X
Ali Momen1, Ewart J de Visser1, Marlena R Fraune2
1United States Air Force Academy, Colorado Springs, CO, United States.
Frontiers in Psychology
|July 6, 2023
Summary
Group trust in autonomous vehicles (AVs) is experimental. Findings reveal safety concerns and ethical challenges with current AV technology, emphasizing the need for careful trust development.
Area of Science:
- Human-Computer Interaction
- Autonomous Systems
- Social Psychology
Background:
- Growing concerns exist regarding the safety and reliability of autonomous vehicles (AVs).
- Previous research focused on individual driver trust and performance, neglecting group dynamics.
- Understanding how trust evolves within groups facing risk in AVs is crucial.
Purpose of the Study:
- To investigate how trust in automation develops within groups of passengers in an autonomous vehicle.
- To explore the social and psychological factors influencing group trust and reliance on AV technology.
- To identify themes related to trust in automation through naturalistic group interactions.
Main Methods:
- Conducted a naturalistic experiment involving groups of participants riding in a Tesla Model X.
- Encouraged participants to engage in conversations during rides on campus roads.
- Analyzed conversations to identify themes related to trust in automation and group dynamics.
Main Results:
- Identified key themes: collective risk perception, experimentation with automation, group sense-making, human-automation interaction issues, and perceived benefits.
- Highlighted the experimental nature of AVs and significant concerns about their on-road safety and readiness.
- Revealed insights into social group-vehicle interactions, including potential dangers and ethical challenges.
Conclusions:
- Current AV technology is largely untested, raising serious safety and readiness concerns.
- Developing appropriate trust and reliance strategies is essential for safe AV use.
- Findings offer theoretical insights into group trust processes with advanced technology and highlight ethical considerations.
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