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Published on: May 1, 2021
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How AI tools can-and cannot-help organizations become more ethical
David De Cremer1, Devesh Narayanan1
1Centre on AI Technology for Humankind, NUS Business School, National University of Singapore, Singapore, Singapore.
Frontiers in Artificial Intelligence
|July 10, 2023
Summary
Artificial intelligence (AI) cannot be more ethical than humans. AI can serve as a mirror to reflect human biases, aiding ethical upskilling for leaders and organizations.
Area of Science:
- Computer Science
- Ethics
- Organizational Psychology
Background:
- AI systems are not inherently ethical and reflect human developers' biases.
- Human decision-makers often lack the ethical maturity for AI governance.
- There's a need to enhance ethical decision-making in organizations.
Purpose of the Study:
- To argue for retaining ethical responsibility with humans.
- To propose AI as a tool for ethical upskilling.
- To introduce a human-AI collaboration model for ethical development.
Main Methods:
- Conceptual argument on AI ethics and human responsibility.
- Analysis of AI's role in reflecting and addressing human biases.
- Proposal of a collaborative human-AI paradigm for ethical learning.
Main Results:
- AI systems will not surpass human ethical capabilities.
- AI can serve as a reflective tool to expose and address human biases.
- A human-AI collaborative model can foster organizational ethical maturity.
Conclusions:
- Ethical decision-making must remain a human responsibility.
- AI can be leveraged to improve human ethical understanding and behavior.
- A new paradigm for human-AI collaboration is essential for navigating the digital future ethically.
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