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Teledermatology for Enhancing Skin Cancer Diagnosis and Management: Retrospective Chart Review
Julia L Gao1, Amanda Oakley2,3
1Department of Medicine, Dartmouth Health, Lebanon, NH, United States.
JMIR Dermatology
|August 26, 2023
Summary
A teledermatology service improved diagnosis for skin lesions, offering rapid advice to general practitioners. This electronic referral system effectively manages both benign and malignant skin conditions.
Area of Science:
- Dermatology
- Teledermatology
- Health Informatics
Background:
- Rising skin cancer incidence necessitates improved diagnostic pathways.
- Shortage of dermatologists increases reliance on general practitioners for skin lesion assessment.
- The Suspected Skin Cancer (SSC) service was established in Waikato, New Zealand, to expedite diagnosis and treatment advice for suspicious skin lesions.
Purpose of the Study:
- To evaluate the volume, quality, and characteristics of referrals to the SSC teledermatology service.
- To assess the effectiveness of the SSC service in its initial 6 months of operation.
Main Methods:
- Retrospective review of 340 referrals for 402 lesions submitted to the SSC service over 6 months.
- Analysis of diagnostic discordance between general practitioners, dermatologists, and pathologists.
- Recording of time to dermatological advice and time to treatment initiation.
Main Results:
- Dermatologists diagnosed 63.7% of lesions as benign and 13.9% as malignant (including 4.7% melanomas).
- Significant diagnostic discordance observed between general practitioners and specialists (up to 47%).
- Mean time to advice was 1.02 days, with an average time to action of 64.8 days.
Conclusions:
- The electronic referral system (SSC service) provides effective teledermatology for prompt diagnosis and management of skin lesions.
- The service facilitates timely advice for both benign and malignant skin conditions.
- Addressing diagnostic discrepancies is crucial for optimizing patient care pathways.

