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From Detractors to Promoters: A comparative analysis of patient experience drivers across Net Promoter Score

Corey Adams1, Reema Harrison1, Maha Pervaz Iqbal1

  • 1Australian Institute of Health Innovation (AIHI), Macquarie University, Sydney, Australia.

International Journal of Nursing Practice
|August 30, 2023
PubMed
Abstract

Keywords:
Net Promoter Scorenursingpatient experiencepatient feedbackquality improvement

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