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Developing consensus on the principles and key actions for collaborative working between general practices and

Simon Harris1, Elizabeth Mills2, Rebecca Hayley Venables3

  • 1Green Light Pharmacy, London, UK simon@greenlightpharmacy.com.

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Summary

This study developed a consensus model for collaboration between general practice, community pharmacy, and patients. The model emphasizes practical actions and the patient voice for improved healthcare teamwork.

Keywords:
Health policyInterprofessional RelationsPatient-Centered CarePrimary Health CareQuality in health care

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Area of Science:

  • Health Services Research
  • Pharmaceutical Services
  • Primary Health Care

Background:

  • Effective collaboration between general practice, community pharmacy, and patients is crucial for optimal healthcare delivery.
  • Existing models of collaboration may not fully encompass the roles of all team members or the patient perspective.

Purpose of the Study:

  • To establish consensus on principles and actions for collaborative practice among general practitioners, community pharmacists, and patients.
  • To develop a practical, consensus-based model for interprofessional collaboration in healthcare settings.

Main Methods:

  • A three-round modified eDelphi study was conducted.
  • Expert panels included community pharmacists, general practitioners, patients, carers, academics, and commissioners.
  • Consensus was defined as at least 75% agreement among panellists.

Main Results:

  • High consensus (>80%) was achieved on a collaborative model including fundamental principles and key activities.
  • The model recognizes the importance of non-GP/pharmacist team members and patient involvement in understanding care.
  • The COVID-19 pandemic has influenced collaboration, enabling virtual communication and transcending geographical barriers.

Conclusions:

  • A consensus-based model for collaboration among general practice, community pharmacy, and patients has been developed.
  • The model is practical, patient-centered, and inclusive of various healthcare team members.
  • This model, developed in England, has potential applicability in similar international healthcare systems.