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Introducing Quin: The Design and Development of a Prototype Chatbot to Support Smoking Cessation
Hollie Bendotti1,2, David Ireland2, Sheleigh Lawler3
1Thoracic Research Centre, Faculty of Medicine, University of Queensland, Chermside, Queensland, Australia.
A new smartphone chatbot, Quin, offers personalized smoking cessation support by emulating real-world counseling. This evidence-based tool aims to improve accessibility to tailored quit plans and health literacy for smokers seeking to quit.
Area of Science:
- Digital Health
- Behavioral Science
- Health Promotion
Background:
- Chatbots can provide accessible, on-demand smoking cessation support.
- Tailored interventions are crucial for effective smoking cessation.
- Existing support methods may lack personalized, real-time engagement.
Purpose of the Study:
- To develop a prototype smartphone application-based smoking cessation chatbot named Quin.
- To ground the chatbot in evidence-based, real-world counseling practices.
- To enhance user engagement and health literacy for smoking cessation.
Main Methods:
- Qualitative analysis of 30 Quitline counseling sessions (18 hours) to identify key interaction themes.
- Development of the Quin chatbot framework using speech-to-text technology.
- Iterative refinement of conversation structure and dialogue with a multidisciplinary team and evidence-based resources.
Main Results:
- Quin's conversations are structured into initial and follow-up "appointments."
- User data (demographics, smoking history) informs personalized quit plans, including pharmacotherapy and behavioral strategies.
- The chatbot incorporates teachable moments, educational content, and encourages self-reflection to empower users.
Conclusions:
- The successful development of Quin signifies progress in personalized smoking cessation support.
- The chatbot's qualitative foundations enhance its conversational capabilities and insight into the counseling relationship.
- Further refinement via beta-testing and clinical trials are planned for this innovative smoking cessation tool.
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