Orthodontic patients and the information found on the web: a cross-sectional study

Area of Science:

• Orthodontics
• Digital Health
• Patient Information Seeking Behavior

Background:

• The internet is a common source of medical information, though quality varies.
• Younger generations are increasingly reliant on digital information for health.
• Understanding online information's role in orthodontics is crucial.

Purpose of the Study:

• Assess the relevance of online orthodontic information for patients.
• Investigate how digital research influences patient decision-making.
• Explore generational differences in online information use.

Main Methods:

• Anonymous questionnaire to study web searches and decision-making.
• Pilot study for survey validation.
• Univariate analysis of demographic factors and digital research use.

Main Results:

• 64.6% of patients searched online for orthodontic information; Google was dominant.
• Perceived reliability of online sources significantly varied by age.
• Online information's perceived reliability affected patient satisfaction and the doctor-patient relationship.

Conclusions:

• Most patients use the internet for orthodontic information; digital immigrants trust it more.
• Patients may retain online information even if it contradicts orthodontic advice.
• Orthodontists must acknowledge patients' online research and its influence.