Taking the Fear Out of Peer Feedback: A Brain-Friendly Peer Feedback Program
Rebecca Rodriguez1, Catherine Hambley, Kirsten Wisner
1Author Affiliations: Clinical Excellence Specialist (Rodriguez) and Magnet® Program Director (Dr Wisner), Magnet Program Department, Salinas Valley Health; and Organizational Psychologist (Dr Hambley), Brain-Based Strategies Consulting, Monterey, California.
Abstract:
Effective peer feedback is critical for the self-regulation of nursing practice and safe, high-quality care, yet peer feedback conversations can be challenging and anxiety provoking. As current literature revealed no consistent approach, taskforce members designed and implemented an innovative and standardized peer feedback program using brain science to support nurses' skills in speaking up. The new program resulted in an increase in nurses' self-reported willingness to provide peer feedback, and improvements in safety culture and nurse-sensitive quality outcomes.
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